Help
Download help & file usage
Everything you need to download, unzip and use your digital files.
1
Download
Right after checkout, download your ZIP from the order page, your order email or My Account › Downloads.
2
Unzip
Extract the ZIP before you upload anything. Design programs cannot open files that are still zipped.
3
Upload & cut
Upload the SVG to Cricut Design Space, or the DXF to Silhouette Studio, and start making.
Where are my files?
You can download your files in three places: the order confirmation page, the order email, and My Account › Downloads whenever you are logged in. Your downloads do not expire.
How to unzip
- Windows: right-click the ZIP file and choose Extract All.
- Mac: double-click the ZIP file. A new folder appears next to it.
- iPhone / iPad: open the Files app, tap the ZIP file and it unzips into a folder.
- Android: open the Files app, tap the ZIP file and choose Extract.
Which file should I use?
- SVG: Cricut Design Space, Silhouette Studio Designer Edition, Inkscape, Illustrator.
- DXF: Silhouette Studio Basic Edition (the free version cannot open SVG).
- PNG: sublimation, printing, print then cut, and image editors like Photoshop or Photopea.
- EPS: Adobe Illustrator and other professional design programs.
The formats included are listed on each product page.
Uploading to Cricut Design Space
Click Upload, then Upload Image, choose the SVG file from the unzipped folder, and add it to your canvas. Resize it to fit your project before cutting.
Still stuck?
Check that the file is unzipped and that you are opening the right format for your program. If it still does not work, message me with your order number and a screenshot, and I will help you.
Need a hand?
Send me a message and I will help you get your files working.
